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How to Book

HOW TO BOOK
Select from our list of owned or managed apartments, then go to the online reservation form and make your reservation on the booking form, or simply email us your requirement or telephone us. If you email us then please state arrival and departure date, number in party (inc children if any), preferred size of accommodation and preferred location in London or building as illustrated on the web site. If you have budget then do state the amount weekly or monthly if you have not fully viewed our web site.
Our phones are open 7 days a week between 9-7pm.
We will then email you back with the exact availability of the apartment and further information as to the deposit required if you wish to reserve it.
" Once we receive your credit card payment for a deposit (no credit card surcharge fee is made by us), then a confirmation is sent to you by, email and/or fax immediately.
PAYMENT
We accept the following credit/debit cards.

MASTERCARD

VISA

VISA DELTA

VISA ELECTRON

SOLO

MAESTRO

When completing the booking form the credit card information we require is:-
1. Cardholder name.
2. Type of card.
3. Card number.
4. Expiry date.
5. CV2 security number (The last 3 numbers on the signature strip on the reverse of the card.)
6. Issue date & number (if debit card).
7. If cardholder not the person booking, then full postal address and authorisation to take payment (in 'Additional Booking Notes' and by email.
Note: No credit card surcharge applies to personal cards including: Maestro, Solo, Switch, MasterCard or Visa. However, there is a 2% credit card surcharge for commercial business card use. Please tick the box if the card you are using is a commercial card, as we will charge 2% on the invoice price for such cards.

We also accept cheque payments.
In this case, credit card details will need to be provided, to secure the booking, and indicate that you wish to send a cheque in the post for either/both the deposit and balance payments.

Bank transfers.
Again, credit card details will need to be provided, to secure the booking, and indicate that you wish to send payments by bank to bank transfer. We will provide you with our bank details. Please ensure that you transfer the full amount due, paying any bank charges yourselves.
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